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Here, we answer the questions our guests frequently ask about our inn.
If your question does not appear in the FAQs, please inquire by telephone.
Please see the cancellation policy (terms and conditions).
WiFi is available in the guest rooms. Please verify your password at the front desk.
The refrigerator is empty so that our guests may use it freely; however, you are welcome to order drinks from the front, which we will deliver to your room.
We welcome babies.
Yes, you are welcome to go in your setta. We have also prepared geta at the entrance.
Our water is potable, so you can put your mind at ease.
Bath towels are readily available in each guest room.
If you wish to use the hot spring baths, please bring a towel from your room.
There are in the closet of every room; however, the hotel will make the futon for you in the evening.
We have hair dryers available in every room.
The 1st floor and 2nd floor restaurant are non-smoking. Guests may smoke in the guest rooms. We can provide deodorizers.
We accept debit, VISA, Master, JCB, Amex, and Diners club.
Check in is at 3:00 PM, check-out is at 10:00 AM.
If you contact us in advance, we can.
Yes, we will warm up baby food for you.
Breakfast starts at 7:30, and we begin closing at 8:30.
In general, meals are had in the restaurant or the banquet hall.
In general, yes.
Please inquire at the number 7 front desk.
We offer free parking.
Exit the foyer and head over via the Floating Bridge of Dreams.
There is a shuttle bus operating from Meitetsu Kowa Station. (Reservation required)
9:30 AM/ 11:00 AM/ 2:35 PM/ 3:35 PM/ 4:35 PM
Please contact the nearest member of staff or front desk number 7. We will help you.
We can deliver an ice pail for ¥660 (tax included).
We will prepare matcha tea and matcha snacks as your welcome drink. (Check-in is until 5:00 PM)
Yes, you may wear your yukata anywhere within the hotel.
Hot spring resorts in Aichi, Mie, Toyama, Ehime, and Yamanashi